Outstanding IT Support Delivered

 

Based on a flexible, vendor-neutral methodology, our Workplace Solutions provide consistent support across home, branch and campus offices, regardless of your current toolsets, software, hardware or processes. Our specific capabilities include:

•Technical Support Services

•Enterprise Print Services

•Retail Operations Services

 

With Topnew Info Workplace Solutions, you'll be able to:

•Support the ever-changing demands and devices of today's workplace.

•Maximize end-user uptime and productivity via a seamless, unified experience in and out of the office.

•Reduce IT support time, effort and costs.

•Improve SLA compliance and overall user satisfaction.

•Reduce device management and maintenance costs.

 

Technical Support Services

•Break/fix

•Install, move, add and change (IMAC)

•Desk-side software support

•Smart hands

•Field services

 

Managed platforms cover:

•Windows® Client

•MAC® OS

•Mobile:

- iOS

- Windows Mobile

- Android™

- BlackBerry®

•POS

•VDI

•Chrome

•IOT

 

Managed Print Services

Topnew Info Enterprise Print Services give you one trusted source with the expertise to handle all aspects of your print management environment. We provide the essential technical and operational support to optimize your print infrastructure for operational efficiency and productivity.

 

Retail Operations Services

Retail chains and locations often lack local store IT staff to manage technical projects and device maintenance. And yet, downtime can have a substantial impact, with store employees unable to work and customers unable to complete purchases.

 

Topnew Info Retail Operations Services support local retail operations with strategic projects such as Apple New Store Open. We can deliver services for front-, middle- or back-office operations.

 

Our best-in-class Retail Operations Services provide:

•Project management

•Product procurement

•Logistics management

•Staging and deployment

•Advanced configuration

•Installation and testing

•Recovery and disposition